Diagnosing and Fixing the Whirlpool Dishwasher E15 Error Code: A Step-by-Step Guide
Ever find yourself in the middle of a cycle with your Whirlpool dishwasher when you’ve noticed the dreaded E15 error code show up on the screen? You’re not the only one. The frustrating code has a way of stopping your dishwashing cycle dead in its tracks, with you left having to deal with a sink full of dirty dishes and wondering what it’s all about. So, what is E15?
Is it an easy fix, or do you have a big repair in store? In this comprehensive guide, we put the Whirlpool dishwasher E15 error code under the microscope, from its causes to detailed step-by-step troubleshooting steps to tips on prevention so you can keep your machine running at its best. Are you a newbie DIYer, or just keen to know your dishwasher inside out?
What Is the Whirlpool Dishwasher E15 Error Code?
The E15 error code on a Whirlpool dishwasher typically indicates that there is a water issue specifically, water at the bottom of the appliance where it shouldn’t be. This triggers the anti-flood sensor on the dishwasher, a safety mechanism that will stop leaks from turning into a full-blown kitchen flood.
When the base float switch detects water, it shuts down and indicates to you the E15 code to inform you. While this may sound ominous, it is a common issue with most dishwasher manufacturers, including Whirlpool, and one that you can typically repair yourself with some information.
Common Causes of the E15 Error Code
You must understand why it is occurring before you can fix the E15 error. Based on extensive research from top sources, the most common causes are:
Leaks from Hoses or Connections
The drain or water inlet hoses may loosen, wear out, or crack over time, causing leaks and water accumulation at the dishwasher’s base.
Blocked Filters or Drainage
The drain pump or filter is clogged and won’t let regular drainage of water from the dishwasher, resulting in overflow and leak.
Faulty Float Switch
The float switch itself is faulty stuck in the “up” position or damaged and will send an incorrect flood signal.
Drain Pump Failure
If the drain pump doesn’t work properly, water will creep up to the bottom instead of being drained via the drain hose.
Incorrect Installation
If the dishwasher is not leveled or the drain hose is installed incorrectly (too low or submerged), water won’t drain correctly, triggering the error.
All of these issues can result in the same: water on the bottom, active anti-flood system, and that annoying E15 code.
Step-by-Step Troubleshooting Guide
Ready to repair the E15 fault? Follow this step-by-step, novice-friendly guide to troubleshooting and repairing the fault:
Step 1: Safety First
First, power down your dishwasher or turn off the circuit breaker to prevent any potential electrical shock risk. Electricity and water just don’t mix, so skip this one by no means.
Step 2: Check for Obvious Leaks
Pull the dishwasher out from under the counter (if possible) and inspect the hoses and connections. Look for water around the inlet hose, drain hose, or door seals. Tighten any loose connections and replace broken or cracked hoses. You might consider having a towel nearby to mop up any drips.
Step 3: Tilt the Dishwasher
Most experts advise tilting the dishwasher back approximately a 45-degree angle. This will drain any water which is trapped at the bottom and can sometimes re-set the float switch. Position towels under the dishwasher to retain the spill. If water geysers forth, you have determined that you have a leak somewhere now you just have to find out where.
Step 4: Check and Clean the Filter
Take out the bottom rack and locate the filter (it’s probably at the bottom of the tub). Take it out by unscrewing or unclipping and run it under warm running water to clean out dirt. A clogged filter is the likely cause of clogged water, so this simple process might be the answer.
Step 5: Test the Float Switch
The float switch is a small piece of plastic at the tub bottom that rises and falls with water levels. Move it up and down by hand to ensure that it’s not clogged. If it’s clogged or won’t move smoothly, it may need to be cleaned or replaced.
Step 6: Inspect the Drain Pump and Hose
Run a cycle and hear the drain pump (a low hum). If nothing is heard or water isn’t draining, the pump may be clogged or malfunctioning. Disconnect the drain hose and look for obstructions try using a plumber’s snake if needed. If the pump is faulty itself, professional services or replacement may be necessary.
Step 7: Reset the Dishwasher
After addressing potential causes, restart the appliance. Plug it back in, turn it on, and run a short cycle. If the E15 code resets, you’re good to go. If not, you may need to do some more investigating or call in a technician.
Preventative Maintenance Tips
Now that you’ve fixed the E15 error, you’ll want to prevent it from happening again. Here’s how:
- Regular Maintenance: The cleaning of the filter must be performed monthly to avoid clogging. Door seals and spray arms need to be washed in order to maintain the flow of water.
- Hose Check: Check hoses every few months for deterioration and replace as needed.
- Good Loading: It is not good to over-load dishes because this will cause the water flow to slow and overflow.
- Leveling at Installation: Level your dishwasher using a spirit level during installation to ensure that it is perfectly level a tilted machine is bound to have drainage issues.
- Use the Correct Detergent: Use dishwasher detergent only to avoid excess suds, which can hamper drainage.
When to Seek Professional Assistance
Though most E15 problems are DIY-friendly, certain scenarios require professional intervention:
- Leaks that persist after your attempts.
- A broken float switch or drain pump that has to be replaced.
- Electrical issues (i.e., bad control board).
You can have Whirlpool customer service (US: 1-800-253-1301) recommend certified techs if need be. If the dishwasher remains in warranty, by all means utilize it things like switches or pumps can be covered under the warranty.
Across forums and repair guides, people report differing levels of success with the E15 code. Some fixed the problem by simply angling the unit to allow water to drain, while others have discovered hidden leaks from old seals.
On one DIY forum, one user said his E15 issue was due to a tiny crack in the sump assembly a less common but possible offender. Such incidents illustrate the importance of careful inspection and perseverance in diagnosis.
How Is E15 Different from Other Whirlpool Error Codes?
Let’s set E15 into context with other typical Whirlpool dishwasher codes:
- F9E1: Shows drainage issue due to blocked or bent hose similar to E15 but without anti-flood activation.
- F6E4: Shows leak detection failure, similar to E15 but usually due to faulty sensors.
- F8E2: Shows drain pump malfunction, which also triggers E15.
Although these codes all present similar symptoms, E15 is unique in that it mentions water in the base, so it is a request to check for leaks or drainage issues specifically.
Conclusion
Whirlpool dishwasher error code E15 might seem intimidating, but it’s usually a simple issue to correct with the right approach. Being aware of its causes leaks, blockages, or faulty parts you can diagnose easily and have your dishwasher running again in no time.
A watchful eye and periodic maintenance will have E15 come and go, and your kitchen a worry-free zone. So the next time that code pops up, don’t go crazy break out your tools, consult this guide, and get to work. Those sparkling clean dishes are worth it!