If your Samsung dishwasher is displaying an error code, don’t panic! These codes are designed to alert you to possible issues and help you identify what’s wrong. Below is a comprehensive guide to Samsung dishwasher error codes along with practical steps you can take to identify and resolve the problem.
Common Samsung Dishwasher Error Codes and Their Meaning
| Error Code | Cause | Solution |
|---|---|---|
| 1E (or OE) | Overflow Error: The dishwasher is not draining properly. |
– Inspect the drain hose. – Clean the dishwasher filter. – Clear garbage disposal blockages. – Reset the dishwasher. |
| 1C (or 1E) | Water Supply Error: Insufficient water supply. |
– Open the water supply valve. – Check inlet hose for clogs. – Clean water inlet filter. – Check home water pressure. |
| 3E | Motor Error: Wash motor malfunction. |
– Inspect wiring connections. – Check pump impeller for blockages. – Replace motor if needed. |
| 4E | Heating Error: Issues with water heating. |
– Test heating element. – Check temperature sensor. – Ensure hot water supply. |
| 5E | Communication Error: Control board issues. |
– Restart dishwasher. – Inspect wiring and connectors. – Replace control board if necessary. |
| 7E | Water Level Error: Incorrect water level detection. |
– Clean water level sensor. – Check water flow. |
| 8E | Detergent Dispenser Error. |
– Clear dispenser blockages. – Clean and inspect dispenser. – Replace if faulty. |
| 9E | Leakage Error: Leak detected. |
– Inspect door gasket. – Check hoses for leaks. – Ensure dishwasher is level. |
| AE | Communication Error (Similar to 5E). | – Follow 5E troubleshooting steps. |
| bE | Button Error: Stuck button. |
– Check and clean buttons. – Replace control panel if needed. |
| dE | Door Error: Door not properly closed. |
– Ensure door is latched. – Check door switch and latch mechanism. |
Additional Tips for Troubleshooting Your Samsung Dishwasher Error Code
- Always disconnect the dishwasher from its power source before performing any checks or repairs.
- Consult your user manual for any dishwasher-specific details.
- If you’ve followed the steps and the issue isn’t resolved, don’t hesitate to call a professional technician for assistance.
When to Call for Professional Help
Sometimes, a DIY fix isn’t enough. If you notice persistent errors, leaks, unusual noises, or operational failure despite troubleshooting, it’s best to contact Samsung Support or a qualified appliance repair service. They’ll help diagnose and resolve the issue promptly.
Important Notes:
- Resetting: Try turning off the power to the dishwasher at the breaker for a few minutes to see if that clears the error.
- Smart Control Models: Some Samsung dishwashers have Smart Control features that allow you to monitor the dishwasher through a smartphone app. The app might provide more detailed error information.
- Combined Codes: You might see a combination of error codes, indicating multiple issues.
Where to find more information:
- Samsung Website: The official Samsung website often has troubleshooting guides and error code explanations for their appliances.
- User Manual: Your dishwasher’s user manual is the best source for model-specific error code information.
- Appliance Repair Websites: Websites specializing in appliance repair often have detailed information about error codes and troubleshooting tips.
If you’re not comfortable troubleshooting dishwasher problems yourself, or if the error code persists after basic troubleshooting, it’s always best to contact a qualified appliance repair technician. They can diagnose the issue accurately and get your Samsung dishwasher back in working order!