If your Winterhalter dishwasher displays an error code, it’s signaling a specific issue that needs your attention. Below, you’ll find a guide to the most common error codes, their meanings, and steps to resolve them.
Understanding the Codes
Winterhalter dishwashers use error codes to communicate problems with their systems. These codes are displayed on the dishwasher control panel and are designed to make troubleshooting faster and easier.
| Error Code | Issue | Solution |
|---|---|---|
| Numeric Error Codes | ||
| Error 1 | Level sensor tank malfunction due to short circuit, cable failure, or improper connection | Replace the level sensor |
| Error 2 | Tank temperature sensor malfunction caused by short circuit, cable failure, or improper connection | Replace the temperature sensor |
| Error 3 | Boiler temperature sensor malfunction due to short circuit, cable failure, or improper connection | Replace the boiler temperature sensor |
| Error 4 | Wash pump or tank level sensor failure; tank level does not drop within 30 seconds | Replace the wash pump or tank level sensor |
| Error 5 | Final rinse pump or boiler level sensor failure, or rinse jets blocked | Replace the level sensor or unblock the rinse jets |
| Error 6 | Drain pump not working, tank level remains high for over 3 minutes | Inspect and replace the drain pump if faulty |
| Error 7 | Boiler heating or power unit defective; no temperature increase within 10 minutes | Replace the heating element or power unit |
| Error 8 | Tank heating or power unit defective; no temperature rise within 15 minutes | Replace the tank heating elements or power unit |
| Error 10 | Internal softener salt container empty, or TE/VE countdown device expired | Refill the salt container and reset the device |
| Error 12 | Bus cable or master-slave control unit defective | Replace the control unit |
| Error 13 | Tank filling time exceeded due to closed water inlet, blocked filters, or defective solenoid valve | Replace solenoid valves, rinse pumps, or filters as needed |
| Error 15 | Boiler level sensor defective; water level rises when boiler should be empty | Replace the boiler level sensor |
| Error 16 | Rinse aid container empty; signal lasts for more than 30 seconds | Top up the rinse aid |
| Error 18 | No parameter set stored on P000; parameter set cannot be 0 degrees | Configure the parameter set correctly |
| Error 19 | High tank level detected, even though water inlet valve is closed | Ensure the inlet valve is functioning correctly and inspect the drain pump |
| Error 23 | Main voltage failure preventing dishwasher from functioning correctly | Check the electrical supply and resolve voltage issues |
| Error 24 | Tank level remains too high for more than 30 seconds | Check for blockages in the drain system and replace drain pump if necessary |
| Error 26 | Tank level rises even when machine is switched off | Inspect for leaks or faulty valve and replace as necessary |
| Error 35 | Water detected in base frame; leakage sensor (I6) triggered | Inspect the machine for leaks and repair them promptly |
| Error 40 | Boiler level sensor malfunction due to short circuit or cable failure | Replace the boiler level sensor |
| F-Series Error Codes | ||
| F01 | Water inlet error |
|
| F02 | Drain pump error |
|
| F03 | Heating error |
|
| F04 | Temperature sensor error |
|
| F05 | Door switch error |
|
| F06 | Low water pressure |
|
| F08 | Detergent shortage |
|
| F10 | Tank filling timeout |
|
| F12 | Rinse aid empty |
|
| F15 | Water softener error |
|
| F25 | Tank sensor error |
|
| F50 | Communication error |
|
| F99 | General system error |
|
When to Contact Support
If the error code still appears after trying the steps above, you may need professional assistance. Contact Winterhalter’s customer support or a certified technician to diagnose and repair the issue.
Preventative Maintenance Tips
Reduce the risk of seeing error codes by maintaining your dishwasher regularly. Here’s how:
- Clean the filters and spray arms weekly to prevent clogs.
- Inspect hoses and seals for wear and tear.
- Avoid overloading the dishwasher, as it can cause draining and cleaning issues.
- Refill rinse aid and detergent before each use.